Shipping / Delivery
Free delivery next working day on orders over £100 (UK addresses, order before 3pm).
For orders over £100 (before VAT) we use Royal Mail Special Delivery
For orders under £100 (before VAT) we use Royal Mail post and delivery can take up to three working days
For orders in the Republic of Ireland, we use Royal Mail Tracked and Signed and delivery is 2-3 working days
Note, we do not deliver to parcel motels
Common Delivery Questions
Q, I need it delivered to my work address, but my card address is home
A, Sorry, we can only deliver to the card holders address.
NOTE, we do not deliver to parcel motels, or forwarding services for export etc
NOTE, if you have purchased a tool from us before, we may be able to deliver to a different address, but please use your card address in the checkout, then add your delivery address to the delivery comments section in the checkout
Q, What happens if I'm not in to sign for my delivery?
A, Because we use Royal mail for UK deliveries, your parcel will not be far away. The driver will leave you a card and you have three options.
- Collect your parcel from your local sorting depot. The depot is usually very near and the address will be on the card.
- Arrange redelivery at your work address. Go to the Royal Mail website and use the number on the card to arrange redelivery at a different address such as your work address.
- Choose redelivery on a different day. Using the number on the back of the card, you can choose to have your parcel delivered a different day